Frequently Asked Questions
Below are answers to some of the questions I'm most commonly asked about such as appointments, fees, referrals and working together.
If you can't find what you're looking for, please feel welcome to get in touch.
Appointments and fees
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To get started, simply click the Make an enquiry button and send through a short message (1-2 sentences is plenty) outlining what you’re seeking support for. I’ll get back to you within 1 business day to arrange your initial appointment.
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Initial consultation (60-75 min): $250
Review appointments (50 min): $200
Service fees reflect the time spent preparing for your appointment, reviewing referral letters, intake forms and questionnaires, documenting your consultation, report writing, and communicating with your GP or other members of your healthcare team to ensure you are receiving coordinated care.
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Initial appointments are generally 60–75 minutes, and most review appointments are around 50 minutes.
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I have two clinic locations:
Eltham (Tuesdays): Suite 4, Level 1, 739A Main Rd, Eltham VIC 3095
*Note: My clinic is located within the ‘Hone Psychology and Consulting’ practice
Montmorency (Wednesdays): Unit 3/122 Para Rd, Montmorency VIC 3094
*Note: My clinic is located within the ‘Hope and Honey Psychology & Allied Health’ practice
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Yes, I offer telehealth appointments via Zoom, in addition to in-person appointments at my clinics in Eltham and Montmorency.
If you wish to have a telehealth appointment, please ensure you have a quiet and confidential space to talk. Sessions are not permitted to be recorded.
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At present, I am working in my private practice on Tuesdays and Wednesdays only.
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If you need to reschedule or cancel your appointment, please provide at least 48 hours’ notice. This allows me to offer the spot to another client who may be waiting for support.
Cancellations or no-shows with less than 24 hours’ notice may incur the full session fee. I understand that unexpected things can happen – if you’re unwell or facing a genuine emergency, please let me know as soon as you can. I’ll always do my best to approach these situations with kindness and flexibility.
You can read my Client Consent & Service Agreement here.
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The number of sessions required is tailored to the individual.
For clients with eating disorders, sessions may start weekly or fortnightly and gradually space out as you gain stability and confidence in your recovery.
For gut symptoms and pelvic pain, clients typically access 2-5 sessions.
Payments, rebates & referrals
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To keep administration simple and allow me to focus on your care, all clients are asked to provide a valid credit or debit card to be securely stored on file via Stripe when completing my intake form.
Your card details are encrypted and securely managed by Stripe. They are not visible to the practice and will not be charged when you submit your intake form.
Session fees are processed after each appointment, and an itemised receipt will be emailed to you once payment has been successfully processed.
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No, you don’t need a referral to work with me. You are welcome to book an appointment, however you will not receive a Medicare rebate in this instance.
Medicare rebates are available if you have a GP Chronic Condition Management Plan (GPCCMP) or Eating Disorders Plan (EDP) from your GP.
Referrals can be sent via email ingrid@mindbodydietetics.com.au or via fax: 03 9434 6888
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Yes. If your GP has set you up with access to a GP Chronic Condition Management Plan (GPCCMP) or an Eating Disorders Plan (EDP), you will receive a Medicare rebate which covers a portion ($61.80) of the cost of a consultation.
Once you have reached your Medicare Safety Net threshold for the year, you will receive a rebate of approximately 85% of the value of consultation fee.
Most private health insurance ‘extras’ policies also provide a rebate for dietitian consultation. I recommend you contact your private health insurer to ask what they will rebate for a dietitian consultation.
Please be aware you cannot claim both Medicare rebates and private health rebates for the same dietetic session – each session can only be claimed under one scheme.
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Medicare: After our appointment and once payment has been processed, I will process your Medicare rebate (if eligible) on your behalf. The rebated amount will be directly deposited into your nominated bank account following the appointment.
Private health: Immediately following our appointment, I will provide you with a receipt you for dietitian consultation, which in most cases is sufficient for your private health insurer to provide your rebate.
Children and adolescents
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Yes, I specialise in supporting children and adolescents. I typically work with adolescents aged 12 and over.
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Whilst I do not have a strict rule regarding age limits, I generally work with families and children aged 12 and up. This is because the needs of younger children are often best supported within a paediatric multidisciplinary service, where coordinated care between medical, allied health, and developmental paediatricians can be provided. If you are seeking support for a child under 12, I’d be happy to suggest services that may be a better fit.
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For children and adolescents with eating disorders – or when an eating disorder is suspected – the initial consultation is attended by the parent or caregiver only. This provides space for an open discussion about your concerns, your observations of your child’s eating behaviours, and to explore the most appropriate option for dietetic support.
I typically recommend a Family-Based Treatment (FBT)-informed dietetic approach, which centres the crucial role of caregivers in supporting recovery. I have completed additional training in this model through EDRD Pro to ensure my practice is aligned with this evidence-based framework.
In some cases, it may be appropriate for the child or adolescent to meet with me directly from the outset – we can discuss this together during the initial consultation.
Eating disorders and disordered eating
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Yes. I support clients with the full range of eating disorder diagnoses, including Avoidant Restrictive Food Intake Disorder (ARFID). I’ve completed additional training in Responsive Feeding Therapy (RFT) for dietitians, which is a particularly helpful approach for many people with ARFID.
Because ARFID can present in many different ways, we’ll take time across the first few appointments to carefully understand the factors influencing your eating, what your goals and hopes are, and how we can best support you in working towards them – at a pace that feels manageable for you.
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Meal plans can be a helpful tool in eating disorder recovery, and I often use them with clients. They serve as a kind of ‘road map’ during recovery – offering a sense of safety, stability, and structure to eating during what is often an overwhelming and anxiety-provoking time.
In the early stages of treatment, we will collaborate on a plan that fits your needs. Some people prefer a more prescriptive approach, whilst others are better suited to a more flexible meal guideline. Either way, we’ll work together to create a meal plan that feels supportive, and adjust it over time as your needs evolve.
For clients seeking help with gut symptoms or pelvic pain, meal plans are used less frequently. Instead, we’ll focus on making sustainable, satisfying dietary changes, the gentle introduction of new foods, and considering how the way we think and feel about food and symptoms may be shaping our experience of bodily sensations.
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Possibly – but only if it’s clinically appropriate and with your consent.
Monitoring weight is an important component of treatment for restrictive eating disorders, such as Anorexia Nervosa. However, even for clients requiring weight restoration and nutritional rehabilitation, it is just one piece of information used to monitor progress and guide care. The decision to weigh or not depends on several factors – including your preferences, consent, and individual health risks. If weighing is considered necessary, you will always be involved in decision-making. Some clients choose to be ‘blind weighed’ (without seeing the number), while others prefer to have their weight monitored by their GP.
For clients where medical stability is less of a concern, tracking weight is generally not recommended. I practice from a weight-inclusive, Health At Every Size (HAES)-aligned perspective, which means weight is not a central focus of the nutrition care I provide.
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Eating disorders are complex mental health illnesses that can significantly affect both physical and psychological wellbeing. The most effective treatment involves a multidisciplinary team, typically including a GP (and sometimes a paediatrician or psychiatrist), psychologist, and dietitian. Ongoing communication between team members is important to ensure care is well-coordinated and aligned.
With your consent, I will contact your GP and psychologist to introduce myself and share a general overview of the focus of our nutrition work. I prioritise staying in regular contact with your treatment team so that everyone is working together to support your recovery, and always within the boundaries of what you’ve agreed for me to share.
Everything we discuss in our sessions is treated as confidential, with a few key exceptions. If I have serious concerns about your safety or the safety of someone else, I may need to share relevant information with your healthcare team or other appropriate services. I will also let you know beforehand if I need to take this step.
You can read my Confidentiality Agreement here.
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It’s completely normal - and expected – to feel ambivalent about making changes to your eating when you are experiencing an eating disorder. You don’t need to feel fully ‘ready’ to dive into recovery work before we begin. Our work together will start by building a therapeutic relationship, coming to a shared understanding of your experiences, and exploring what changes feel safe enough and manageable.
Often, the early steps are small and focused on creating a more stable and reliable pattern of regular meals and snacks. While you don’t need to feel ‘all in’ on recovery from the outset of treatment, it is important to have some sense of openness, motivation, or curiosity about exploring life beyond the eating disorder.
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Yes. You don’t need a formal diagnosis to seek support. I work with people experiencing disordered eating, body image distress, or a difficult relationship with food – including those wanting to move away from chronic dieting.
Pelvic pain and gut symptoms
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Nutrition can support pelvic pain and gut symptoms in many ways – biologically, psychologically, and socially. Physically, balanced and adequate nourishment provides the nutrients your body needs to function well, regulate inflammation, and maintain a healthy microbiome. There’s also growing evidence that anti-inflammatory eating patterns, like the Mediterranean diet, may help to reduce pain and improve gut symptoms.
Nutrition also plays a role in regulating the gut-brain axis – the two-way communication system between your gut, brain, and nervous system. Eating regular, balanced meals and snacks in a calm and relaxed way can support mood, energy levels, a well-regulated nervous system, and optimal digestive functioning. And socially, food plays a key role in daily life – supporting connection, pleasure, and enhancing quality of life, which is often disrupted when living with chronic symptoms.
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No, I’ve made a considered decision not to use the full three-phase low FODMAP diet as part of my approach for supporting people with Disorders of Gut-Brain Interaction (DGBI) and ongoing gut symptoms. While I have been trained by Monash University in this evidence-based intervention, my own clinical experience has shown that for many, it can feel overwhelming, time-consuming, and may even increase anxiety around food.
Instead, I take a mind-body approach to nutrition care, recognising the important role that brain and nervous system play in shaping how we experience gut symptoms. For those who find themselves stuck in a cycle of increasing food avoidance, I gently support the process of expanding the diet again. This might include food exposure experiments, guided practices to help support a shift back into the ‘rest and digest’ mode of the body, and helping to rebuild a sense of safety, comfort, and even pleasure around food.
I understand that for some, a low FODMAP diet may still be appropriate and effective – and if that feels like the right path for you, I’d be happy to refer you to another dietitian who specialises in that approach.